Suspended on Google?
Get Your Account Back Online.
Whether it's a Google Ads or Google Merchant Center suspension, our specialists investigate the root cause, fix policy issues, and work with Google to get you reinstated — fast.
If There's a Path Forward,
We'll Find It For You
Every suspension and advertiser is unique, so we evaluate each situation independently. We find out if the root problem is solvable, then work with you and Google to resolve their concerns and get you back online.
It can feel life or deathfor your business to have healthy, active Google Ads & Merchant Center accounts. If your account is suspended and you need immediate help getting back online, let's talk.
Get a Free Suspension
Audit & Compliance Check
Our specialists analyze your site and account for common Google policy violations that trigger ad disapprovals or suspensions. Get clear insights in minutes and know exactly where to focus.
Full Account Review
We assess why Google flagged your account.
Policy Screenshot Review
We read what Google actually told you.
Appeal Strategy
A clear, step-by-step plan to get reinstated.
Honest Assessment
If there's no path, we'll tell you upfront.
Helping business owners like you
Unlock Their Accounts
Addressing a Google suspension requires thorough investigation. Here at Control Shift, we specialize in identifying what needs improvement and communicating the truth about your business to Google.
10+ Years Experience
Dealing with all types of Google Ads & Merchant Center suspensions.
Premier Google Partner
A recognized partner agency focused on policy & reinstatement.
Dedicated Team
Specialists focused exclusively on suspensions & appeals.
Navigate Beyond Your Suspension
with Confidence
We've seen businesses dramatically improve their chances of reinstatement by following these guidelines. It's not just about following rules — it's about positioning your appeal for success.
Don't yell at Google
It's incredibly frustrating to get zero details about why you can't advertise. But yelling at Google via phone or email will hurt your case. The reps you talk to are not the people who suspended you — nor who will reinstate you. Approach every interaction with respect.
Be careful hiring 'experts' from Fiverr & Upwork
Gig-platform sellers advertise they can unsuspend accounts, but we have seen suspension problems compounded by self-styled 'experts' who tried and failed. Vet anyone you work with and look for reviews from real businesses they helped get back online.
Don't submit appeal after appeal
Google has no official appeal limit, but the more unsuccessful appeals you submit, the less likely your next one is reviewed. They expect new, relevant information each time. 'Spamming' the form will only make things worse.
We Fix All Types of Google Ads
& Merchant Center Suspensions
Counterfeit Goods
Google considers that your ads, website or app mimic the brand features of a product to pass it off as genuine.
Website Needs Improvement
Your account is suspended because your website doesn't meet Google's quality standards — UX, policy compliance, or checkout security.
Inaccurate Tax or Shipping
Google found inconsistent tax and/or shipping rates between your feed and your product pages.
Healthcare & Medicines
Google thinks you're promoting healthcare content — unapproved pharmaceuticals, supplements, or prescription drugs.
Misrepresentation
Google considers that your ads or destinations deceive users by excluding or misleading about product/service information.
Inappropriate Content
Google considers your products shocking, or promoting hatred, intolerance, discrimination or violence.
Find Out If We Can Help You
Every Google Ads suspension is unique. Let's discuss your situation and whether — and how — we can help.
Frequently Asked Questions
The most common reasons include circumventing systems, suspicious payments, misrepresentation, unacceptable business practices, policy violations, and Merchant Center issues such as misrepresentation, inaccurate tax or shipping data, and linked account suspension. Each type needs a distinct appeal strategy.
There is no fixed timeline. Google typically reviews appeals within 3 business days, but complex cases can take longer — especially when resubmissions are involved. We help you fix every root cause before submitting so your appeal is as strong as possible on the first attempt.
Google has no official limit, but in our experience the more unsuccessful appeals you submit, the harder it becomes to get them reviewed. That is why every fix must be thorough before you resubmit, and the appeal must clearly explain what you changed.
Creating a new account to bypass a suspension is a circumventing systems violation, and Google links accounts across your business. This typically triggers an immediate re-suspension. The right path is to resolve the original account's root issue rather than starting over.
Yes. Our specialists handle Google Ads suspensions (circumventing systems, suspicious payments, misrepresentation, unacceptable business practices) and Google Merchant Center suspensions. Every case is evaluated on its own merits, and if we do not see a path forward we will tell you honestly.
Even legitimate businesses get suspended, often due to a thin appeal, a payment mismatch, a flagged website, or an account linked to a previously suspended one. Google's automated systems are strict and rarely explain the exact reason. We investigate the root cause and communicate it clearly to Google on your behalf.
Don't Let a Suspension
Stop Your Growth.
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Learn moreTell us about your project
- We respond within 12 hours
- NDA available on request
- Dedicated consultant specialists
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+971 54 483 2290Direct Email
[email protected]
