Restaurant Software · Dubai & UAE

Restaurant & F&B Software
Development in Dubai

We build restaurant POS, kitchen display systems, branded ordering apps and aggregator integrations for UAE restaurants, cafés and cloud kitchens.Tailored project scope • 100% code ownership • Commission-free direct orders

100%Code Ownership
24hSupport SLA
8wGo-Live From
Built for UAE Restaurants & Cloud Kitchens

POS • KDS • Ordering Apps • Talabat & Deliveroo Sync

JBC Express — Logistics app built by Control Shift
Salamah Drivers — Mobility app built by Control Shift

Get a Restaurant Software Quote in 24 Hours.

Tell us about your outlets and order volumes. A senior engineer — not a salesperson — reviews your brief and sends a scoped, fixed-price proposal within one business day.

  • Tailored project scope — no per-terminal fees
  • POS, KDS, ordering app & aggregator sync
  • VAT-compliant, bilingual (Arabic & English) builds
  • 100% source-code & customer-data ownership

Get Your Restaurant Software Quote

Validate restaurant software from order entry to reconciliation

Restaurant software should keep the front of house, kitchen and back office working from consistent order information. Scope the busiest service period and the failure cases before deciding which modules to build.

Order and kitchen flow

Test modifiers, unavailable items, cancellations, split bills and kitchen routing. Agree how duplicate orders and interrupted connections are handled.

Stock and multi-branch control

Define recipes, stock deductions, transfers and branch permissions. Check that refunds and voids produce traceable inventory and accounting adjustments.

Existing hardware and providers

Confirm POS, printer, payment and delivery-provider integration access. Run a pilot on the actual hardware and agree staff training and support.

What to include in your project brief

Share your branch count, current POS, ordering channels, kitchen setup and most frequent operational issue. Identify which system must remain the source of truth.

Scope a restaurant software pilot
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Updated for 2026 · Dubai & UAE

Stop Paying 30% on Every Order

Control Shift is a Dubai software team that builds restaurant and F&B systems for the UAE market. From a branded ordering app that wins back commission-free delivery orders to a full POS, kitchen display and recipe-level inventory platform, we replace a counter full of aggregator tablets and disconnected tools with one system your floor, kitchen and head office actually run on.

For UAE Restaurants & Cafés

Restaurant POS & Kitchen Systems

A restaurant POS has to survive a full Friday service. We build tills that handle dine-in, takeaway and delivery on one screen, route tickets to the right kitchen station with prep timers, and print a compliant UAE tax invoice with service charge and municipality fee handled correctly every time.

Restaurant POS

Dine-in, takeaway and delivery orders on one till, with modifiers, courses, splits and table transfers.

Table & Floor Management

Live table map, covers, waiter assignment and turn times for busy Dubai service periods.

Kitchen Display System

Orders routed to the right station with prep timers, course firing and bump-bar or touch confirmation.

Bills & VAT Invoices

Split bills, service charge, municipality fee and 5% VAT-compliant printing in Arabic and English.

Staff & Shift Control

Roles, voids and discount approvals, shift cash-ups and per-server sales performance.

Payments at the Table

Card terminals, Apple Pay, QR pay-at-table and instalment options integrated into the bill.

Direct Orders & Delivery

Online Ordering & Food Delivery Apps

Every aggregator order costs you roughly a third of the ticket and hides the customer. We build branded ordering apps and websites that convert your regulars into direct orders, with your own rider tracking — while still pulling Talabat, Deliveroo, Careem and Noon Food orders into the same POS and the same report.

Branded Ordering App

Your own iOS and Android app for delivery, pickup and re-orders — commission-free, with push offers.

Online Ordering Website

Fast, SEO-ready ordering site with live menu, upsells and one-page checkout that converts.

QR Menu & Order at Table

Scan-to-order and pay from the table, cutting waiter trips and lifting average check.

Own Delivery & Rider App

Assign riders, track drops live and give customers an ETA without paying aggregator commission.

Aggregator Integrations

Talabat, Deliveroo, Careem and Noon Food orders and menus synced into one POS and one report.

Reservations & Waitlist

Online booking, deposits, waitlist SMS and no-show tracking connected to your floor plan.

Food Cost & Compliance

Inventory, Central Kitchen & HACCP

Food cost creeps quietly. We build recipe-level inventory that deducts ingredients per dish, purchasing that keeps supplier prices honest, and digital HACCP logs your municipality inspector can review on the spot — plus production and transfer flows for central and cloud kitchens running several brands.

Recipe-Level Inventory

Ingredients deducted per dish and modifier so theoretical and actual food cost finally line up.

Purchasing & Suppliers

Par levels, purchase orders, supplier price comparison and GRN matching to control cost inflation.

Central & Cloud Kitchen

Production planning, inter-branch transfers and multi-brand order routing for cloud-kitchen operators.

HACCP & Food Safety Logs

Temperature checks, cleaning schedules and expiry tracking recorded digitally for municipality audits.

Wastage & Yield Tracking

Log wastage by reason and station, with yield analysis that shows where margin is disappearing.

Menu Engineering

Item profitability and popularity matrices that tell you what to promote, reprice or cut.

Repeat Diners & Group Growth

Loyalty, CRM & Multi-Outlet Control

Once orders come to you directly, the customer data is yours. We build loyalty, WhatsApp campaigns and a unified guest profile across dine-in and delivery, with head-office menu control, franchise royalties and group-level analytics for operators running several outlets or brands.

Loyalty & Rewards

Points, tiers and visit-based rewards that bring diners back directly instead of via an aggregator.

Guest CRM

Order history, preferences and allergens unified across dine-in, delivery and pickup.

WhatsApp Campaigns

Segmented offers, order updates and win-back messages in Arabic or English.

Sales & Channel Analytics

Revenue by outlet, channel, hour and item, with aggregator commission tracked as a real cost line.

Multi-Outlet & Franchise

Central menu and pricing control, franchise royalties and consolidated group reporting.

Reviews & Feedback

Post-meal feedback routing that catches complaints before they reach Google or Zomato.

Built for the UAE

VAT-Compliant, Bilingual & Locally Integrated

UAE F&B has its own rules — VAT, service charge, municipality fee, Arabic menus and delivery habits shaped by aggregators. We build for all of it, including the payment methods Dubai diners expect and clean cash-on-delivery reconciliation at the end of every shift.

VAT & Municipality Ready

5% VAT tax invoices, service charge and municipality fee handled correctly on every bill.

Arabic & English (RTL)

Bilingual menus, tills, receipts and customer app with proper right-to-left Arabic support.

Local Payments

Cards, Apple Pay, Tabby, Tamara, PayTabs and Telr, plus clean cash-on-delivery reconciliation.

Restaurant Software Cost in Dubai

Transparent, fixed pricing — pick the tier that fits, and we lock the scope and cost in your 24-hour quote.

Ordering App / Website

Own your delivery orders

6–8 weeks

  • Branded iOS & Android app
  • Online ordering website
  • Rider tracking & notifications
  • Local payments & COD
Get a Quote
Most Popular

Restaurant POS + Kitchen

Run the outlet

3–4 months

  • POS, floor plan & KDS
  • Recipe-level inventory
  • Aggregator integrations
  • VAT billing & reports
Get a Quote

Multi-Outlet / Cloud Kitchen

Groups & franchises

4–6 months

  • Central kitchen & transfers
  • Franchise control & royalties
  • Loyalty, CRM & campaigns
  • Dedicated support SLA
Get a Quote
How It Works

From First Service to Go-Live

A structured build that keeps your kitchen serving while we roll out the new system.

01

Discovery & Audit

We sit through a service — front of house, kitchen and delivery handover — to see where minutes and margin are lost.

02

Design & Architect

We design the order flow, menu model and integrations, then lock a fixed scope, timeline and price.

03

Build & Integrate

POS, KDS, apps, aggregators and payments built and connected — VAT ready from the first bill.

04

Launch & Support

Staff training between services, pilot outlet, group rollout and an ongoing SLA with full code handover.

Selected Work

Real Products.
Impact Driven Systems.

We collaborate with ambitious founders to turn complex challenges into high-performance digital systems.

Client Stories

Trusted by Visionary Founders

Digital Strategy

"Control Shift has been instrumental in reshaping our digital strategy. Their commitment to excellence and deep industry knowledge set them apart."

Asif Shuja

Asif Shuja

FOUNDER GEOPOCONSULT

Custom Solutions

"Control Shift raised our online presence, and their solutions fit the way we actually run our business."

Hasan Dweik

Hasan Dweik

CEO ULTRATEC 3D

Innovative Execution

"Control Shift delivered strong results for our brand — they executed cleanly from day one."

Yasir Arafeh

Yasir Arafeh

CEO ULTRATEC 4D

Digital Strategy

"Control Shift has been instrumental in reshaping our digital strategy. Their commitment to excellence and deep industry knowledge set them apart."

Asif Shuja

Asif Shuja

FOUNDER GEOPOCONSULT

Custom Solutions

"Control Shift raised our online presence, and their solutions fit the way we actually run our business."

Hasan Dweik

Hasan Dweik

CEO ULTRATEC 3D

Innovative Execution

"Control Shift delivered strong results for our brand — they executed cleanly from day one."

Yasir Arafeh

Yasir Arafeh

CEO ULTRATEC 4D

Digital Strategy

"Control Shift has been instrumental in reshaping our digital strategy. Their commitment to excellence and deep industry knowledge set them apart."

Asif Shuja

Asif Shuja

FOUNDER GEOPOCONSULT

Custom Solutions

"Control Shift raised our online presence, and their solutions fit the way we actually run our business."

Hasan Dweik

Hasan Dweik

CEO ULTRATEC 3D

Innovative Execution

"Control Shift delivered strong results for our brand — they executed cleanly from day one."

Yasir Arafeh

Yasir Arafeh

CEO ULTRATEC 4D

Industries We Build For

Industry Software Development in Dubai

We build industry-specific software for the UAE market. Explore the platforms we engineer for each sector — every build is fixed price, DTCM/VAT aware where it matters, and shipped with 100% source-code ownership.

Hotels & Resorts

Travel & Hospitality Software

Hotel PMS, channel managers, direct booking engines and branded concierge apps — DTCM ready.

View Solution
Transport & 3PL

Logistics & Fleet Software

TMS, warehouse management, live fleet tracking and last-mile delivery apps with proof of delivery.

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Retail Chains

Retail & POS Software

Cloud POS, multi-store inventory, omnichannel and loyalty for UAE retail chains — VAT compliant.

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Schools & EdTech

Education & E-Learning Software

School ERP, student information systems, LMS platforms and parent apps built for KHDA reporting.

View Solution
Factories & Plants

Manufacturing & Field Service

Production planning, MES, quality control, maintenance and field-service dispatch software.

View Solution
Rental & Mobility

Car Rental & Mobility Software

Rental booking engines, fleet and contract management, Salik/fines reconciliation and driver apps.

View Solution
Ride Booking

Taxi & Chauffeur Booking Apps

Passenger app, driver app and dispatch console with live tracking, fare engine and corporate accounts. Salamah Drivers is live in both stores.

View Solution
HR & Payroll

HR & Recruitment Software

HRMS, WPS payroll, attendance, leave and onboarding aligned with MOHRE and UAE labour law.

View Solution
Clinics & Hospitals

Healthcare Software

EMR/EHR, clinic management, telemedicine and patient apps built for DHA and MOH compliance.

View Solution
Finance & Banking

Fintech Software

Digital wallets, payments, lending and KYC platforms engineered for UAE Central Bank rules.

View Solution
Property & Brokerage

Real Estate Software

Property CRM, listing portals, brokerage and facility management systems with DLD/Bayut feeds.

View Solution
Contracting

Construction ERP

Project cost control, BOQ, subcontractor payments, variations and site progress tracking.

View Solution
Software Products

SaaS Product Development

Multi-tenant SaaS platforms, subscription billing and admin dashboards built to scale.

View Solution
Gyms & Fitness

Sports & Fitness Software

Gym & club management, class and PT booking, trainer apps and member experience apps.

View Solution
Salons & Spas

Beauty & Salon Software

Online booking, salon POS, staff scheduling, commissions and loyalty for UAE salons & spas.

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Dealers & Garages

Automotive & Dealership Software

Dealer management systems, workshop & garage software, parts inventory and service booking.

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Law Firms

Legal Software

Case & matter management, document automation, client portals and billing for UAE law firms.

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Shipping & Ports

Marine & Shipping Software

Vessel operations, freight forwarding, customs documentation and port logistics systems.

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Media & Studios

Media & Entertainment Software

Streaming & OTT platforms, media asset management, ticketing and event systems.

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Public Sector

Government & Public Sector

Citizen e-services, document workflows, case management and UAE PASS-ready portals.

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Airlines & MRO

Aviation & Aerospace Software

Flight operations, crew rostering, MRO maintenance and ground handling — GCAA aware.

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Energy & Utilities

Energy & Utilities Software

Meter-to-cash billing, asset & network management, field service and solar monitoring.

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Pharma & Life Sciences

Pharmaceutical Software

Track & trace serialisation, cold-chain monitoring, batch & expiry and pharma warehousing.

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Insurance & Brokers

Insurance Software

Policy administration, claims management, broker portals and renewals — CBUAE aware.

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Farms & AgriTech

Agriculture & AgriTech Software

Farm management, irrigation & sensor control, crop planning and food traceability.

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Events & Exhibitions

Event Management Software

Event planning, ticketing & registration, attendee CRM and check-in apps.

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FM & Real Estate

Facility Management Software

Work orders, preventive maintenance, SLAs and asset tracking for FM & property teams.

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Security Firms

Security & Surveillance Software

Guard patrol, incident reporting, access control and CCTV integration — SIRA aware.

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NGOs & Charities

Non-Profit & NGO Software

Donor CRM, fundraising & campaigns, volunteer management and grant tracking.

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Jewellery & Luxury

Jewellery & Luxury Retail

Omnichannel POS, karat/gold inventory, gem certs, clienteling CRM and warranties.

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F&B Manufacturers

Food & Beverage Manufacturing

Recipe & batching, production planning, lot traceability and HACCP compliance.

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Gyms, Spas & Clubs

Fitness & Wellness Software

Club management, class & PT booking, memberships, retail POS and retention CRM.

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Forwarders & NVOCC

Freight Forwarding Software

Multi-modal quoting, shipment lifecycle, Bayan customs docs and track & trace.

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Islamic Apps

Islamic App Development

Quran & prayer apps, hijri calendars, zakat calculators and Shariah-aware fintech.

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Energy & Upstream

Oil & Gas Software

Field operations, asset integrity, HSE & permit-to-work and SCADA dashboards.

View Solution
Coworking & Flex

Coworking & Workspace Software

Desk & meeting room bookings, memberships, access control, billing and member apps.

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Communities & Strata

Community & Strata Software

Owner portals, service charge billing, maintenance requests and RERA-aware workflows.

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Yachts & Marinas

Yacht Charter & Marina Software

Charter booking engines, crew & trip management, maintenance and marina billing.

View Solution
Waste & Recycling

Waste Management Software

Route optimisation, bin & weighbridge tracking, e-ticketing and compliance reporting.

View Solution
Pharmacies & Retail

Pharmacy & Dispensary Software

Pharmacy POS, stock & expiry, e-prescriptions, insurance billing and FEFO workflows.

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Vets & Animal Hospitals

Veterinary Clinic Software

Patient records, appointments, lab results, prescriptions and pet insurance billing.

View Solution
Pilgrimage & Groups

Hajj & Umrah Software

Package builder, pilgrim booking, visas & certificates, group travel and payments.

View Solution
Interiors & Fit-Out

Interior Design & Fit-Out Software

Design proposals, BOQs, material sourcing, project tracking and client approvals.

View Solution

Control Shift is a custom software development company in Dubai building systems for the region's F&B operators. See our on-demand delivery app development, our work as a mobile app development company in Dubai, or fill tables with local SEO services in Dubai.

FAQ

Common Questions

Your quote depends on the modules, user roles, integrations, data migration and rollout requirements. Share your workflow and priorities so we can recommend a focused first phase and provide an itemised proposal.

Yes. We connect delivery aggregators so their orders drop straight into your POS and kitchen display instead of a separate tablet per platform — with menu, price and stock-out sync pushed back out, and all channels reported in one sales dashboard.

Aggregators take 25–30% of every order and keep the customer relationship. A branded ordering app or website converts your regulars into direct, commission-free orders, gives you their contact data for campaigns, and pays for itself quickly at typical Dubai delivery volumes.

We do. Orders route to the right station with prep timers and course firing on a KDS, while recipe and modifier-level inventory deducts ingredients per dish so you can see theoretical versus actual food cost and catch wastage early.

It is. Every bill is a 5% UAE VAT-compliant tax invoice, menus and receipts run bilingually in Arabic and English, and we integrate the payment methods UAE diners use — cards, Apple Pay, Tabby, Tamara, PayTabs and Telr — plus cash-on-delivery reconciliation.

An ordering app or website launches in roughly 6–8 weeks; a POS and kitchen system takes 3–4 months depending on integrations. You receive 100% source-code ownership and the Git repository on completion — no lock-in, ever.

Start Your Build

Ready to modernise your restaurant tech?

  • We respond within 12 hours
  • NDA available on request
  • Dedicated consultant specialists

WhatsApp Us

+971 54 483 2290

Direct Email

[email protected]
Sourced & Verified

Sourced Context on Software Development

Sourced context, grounded in verifiable references.

Software engineering applies engineering discipline to the design, development, testing and maintenance of software systems.[1]

Software maintenance and evolution typically account for a significant share of a product's total lifetime cost, which is why ongoing support matters as much as initial development.[1]

Sources & References

  1. [1]Software engineering — Wikipedia · en.wikipedia.org/wiki/Software_engineering

A practical AI scope, not a black box

AI Restaurant Software Dubai

Control Shift scopes AI software for restaurants and cloud-kitchen operators. Phone orders, delivery demand and kitchen availability can disagree during busy periods. Teams need clear item availability and an accurate order before preparation starts. The useful output is a reviewable result that fits the work already happening in your business.

Discuss this AI workflow

Build the right AI workspace

Scope AI POS assistants, phone and WhatsApp ordering, reservation intake and food-cost review. Demand forecasts and menu-engineering suggestions should remain explainable to the operator.

Integrate with your existing systems

Connect authorised menus, modifier rules, kitchen status and booking capacity. Confirm order interfaces before promising automatic acceptance.

A workflow your team can supervise

Trigger
A guest places an order or asks for a table.
Agent task
Collect items, modifiers or party details and repeat the proposed order or reservation.
System update
A draft order or reservation request in the operations queue.
Human approval
Staff confirm exceptions, substitutions and unavailable items.

Phone and WhatsApp ordering

Trigger
A customer requests an order or reservation.
Agent task
Read the current menu and capacity, clarify choices and prepare a request without inventing allergen information.
System update
An order draft or reservation request in the restaurant queue.
Human approval
Staff handle uncertain dietary requests, unavailable items and order exceptions.

Demand planning and menu engineering

Trigger
The kitchen plans the next service period.
Agent task
Compare approved sales, ingredient usage and waste records to propose preparation quantities and highlight food-cost changes.
System update
A kitchen planning sheet with menu-review suggestions.
Human approval
The manager approves purchasing, menu changes and preparation quantities.

Example workflow, from request to reviewed record

Illustrative project scope; not a claim of an existing customer deployment.

  1. A guest places an order or asks for a table.
  2. Collect items, modifiers or party details and repeat the proposed order or reservation.
  3. Staff confirm exceptions, substitutions and unavailable items.
  4. Save the approved result: A draft order or reservation request in the operations queue. Keep its source, reviewer and action history available for follow-up.

Architecture and access boundaries

A language model prepares drafts from permitted context. Where document knowledge is needed, retrieval brings in approved sources with references. Restricted API tools handle only explicitly allowed actions. Validation, permissions and approval rules operate outside the model. If data is missing or a tool fails, preserve the draft and route it to a person.

Controls specific to this workflow

Never infer allergen safety or silently substitute ingredients. Uncertain dietary questions go to trained staff before a customer relies on an answer.

Agree data minimisation, access, retention and audit logging during discovery. Hosting and provider terms are confirmed for the project before sensitive data is processed.

A focused, affordable first release

Map one workflow with the people who operate it. Review sample inputs, prototype the draft and approval steps, connect the required interfaces, and agree acceptance examples. Launch to a limited user group with a manual fallback. Monitor corrections, unresolved requests and operating costs before expanding.

The proposal depends on interface access, data cleanup, language coverage and approval complexity. Share your current systems and an anonymised example of the task to define an affordable first phase.

Questions about this AI scope

Can the ordering agent handle menu changes during service?

It must use the current approved menu and availability feed. If that feed is stale, the request should wait for staff confirmation.

Can this connect to our current systems?

Connect authorised menus, modifier rules, kitchen status and booking capacity. Confirm order interfaces before promising automatic acceptance.

Which actions stay under human control?

Staff confirm exceptions, substitutions and unavailable items. Never infer allergen safety or silently substitute ingredients. Uncertain dietary questions go to trained staff before a customer relies on an answer.

Can the workflow support Arabic and English?

Both languages can be included in the project scope. Evaluate representative messages and documents with bilingual reviewers, agree terminology and provide clarification or handover when meaning is uncertain.

What affects scope and delivery time?

Data quality, available interfaces, permission rules, document or message variety and approval complexity determine the work. Start with one workflow, agree acceptance examples and expand after a reviewed pilot. A tailored proposal covers implementation and ongoing operating requirements.

How do you handle sensitive information?

Agree permitted data sources, role-based access, retention and provider terms before development. Use restricted service accounts and audit records. Hosting and residency options require project-specific confirmation; no certification or blanket compliance promise is implied.