Build the right AI workspace
Scope broker CRM assistance, policy extraction and claims-processing review. Underwriting workspaces and motor-damage image review should expose evidence and uncertainty.
We build policy administration, claims management, broker portals and renewal systems for insurers, brokers and TPAs — CBUAE-ready and bilingual.Tailored project scope • 100% code ownership • CBUAE & bilingual
Policy Admin • Claims • Broker Portals • CBUAE Ready


Delivery and logistics app with live shipment tracking — live on the App Store and Google Play.
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Tell us about your book. A senior engineer — not a salesperson — reviews your brief and sends a scoped, fixed-price proposal within one business day.
Control Shift is a Dubai software team that builds insurance software for the UAE market. From a single quoting module to a full suite of policy administration, claims management, broker portals and renewal systems, we replace the tangle of spreadsheets and disconnected point solutions with one connected platform your underwriting, claims and distribution teams actually enjoy using.
Policy administration is the engine room of your insurance book. We build product builders, rate tables and instant quoting for motor, health and property, straight-through underwriting with rules and approvals, and automated issuance of policies, certificates and schedules. Endorsements, cancellations and renewals run on automated cycles with a full audit.
Product builders, rate tables and instant quoting for motor, health and property.
Straight-through processing with rules, referrals and approvals.
Automated policy documents, certificates and schedules on issue.
Mid-term changes, endorsements and cancellations with proper audit.
Automated renewal cycles, reminders and win-back workflows.
Premium, policy and retention analytics per product and channel.
Claims are where customers judge your brand — and where money leaks. We build digital FNOL and intake with document validation, adjuster assignment and assessment tracking, and settlement approvals with authority matrices. Fraud rules and anomaly flags surface suspicious claims early, and reporting tracks loss ratios, cycle times and leakage per line of business.
Digital FNOL and claims intake with document upload and validation.
Assign adjusters, schedule assessments and track claim progress.
Settlement and reserve approvals with authority matrices.
Rules and anomaly flags that surface suspicious claims early.
Fast, compliant settlements with UAE payment rails.
Loss ratios, cycle times and leakage reports per line of business.
Distribution is how a book grows. We build portals where brokers quote, bind and manage client policies, agent onboarding with hierarchies and targets, and an automated commission engine with statements and payout schedules. Mobile-friendly e-applications and secure document exchange keep the whole network moving.
Portals where brokers quote, bind and manage their client policies.
Agent onboarding, hierarchies, targets and performance tracking.
Automated commission calculation, statements and payout schedules.
Mobile-friendly application and document collection journeys.
Secure policy document exchange with your broker network.
Premium and commission reporting per broker, agent and channel.
Global insurance software rarely fits the UAE out of the box. We build for local reality — records and workflows structured for CBUAE supervision, flows designed around UAE motor and health regulations, bilingual Arabic and English interfaces, and local payment rails for premiums, refunds and claims settlements.
Records and workflows structured for CBUAE supervision.
Bilingual interfaces, policies and documents with Arabic RTL.
Flows designed around UAE motor and health insurance regulations.
UAE payment rails for premiums, refunds and claims settlements.
Connect reinsurers, TPAs and regulatory portals via API.
Growth, loss and distribution health across the book.
Transparent, fixed pricing — pick the tier that fits, and we lock the scope and cost in your 24-hour quote.
Quotes to policies
10–12 weeks
Run the whole book
4–6 months
Insurers & large brokers
6–12 months
A structured build that keeps your book running while we roll out the new system.
We map your products, claims and distribution flows — quote to settlement.
We design the insurance lifecycle and integrations, then lock a fixed scope, timeline and price.
Policy admin, claims and broker portals built and connected — CBUAE aware.
Team training, go-live and an ongoing SLA, with the full source code handed to you.
We collaborate with ambitious founders to turn complex challenges into high-performance digital systems.
"Control Shift has been instrumental in reshaping our digital strategy. Their commitment to excellence and deep industry knowledge set them apart."
FOUNDER GEOPOCONSULT
"Control Shift raised our online presence, and their solutions fit the way we actually run our business."
CEO ULTRATEC 3D
"Control Shift delivered strong results for our brand — they executed cleanly from day one."
CEO ULTRATEC 4D
"Control Shift has been instrumental in reshaping our digital strategy. Their commitment to excellence and deep industry knowledge set them apart."
FOUNDER GEOPOCONSULT
"Control Shift raised our online presence, and their solutions fit the way we actually run our business."
CEO ULTRATEC 3D
"Control Shift delivered strong results for our brand — they executed cleanly from day one."
CEO ULTRATEC 4D
"Control Shift has been instrumental in reshaping our digital strategy. Their commitment to excellence and deep industry knowledge set them apart."
FOUNDER GEOPOCONSULT
"Control Shift raised our online presence, and their solutions fit the way we actually run our business."
CEO ULTRATEC 3D
"Control Shift delivered strong results for our brand — they executed cleanly from day one."
CEO ULTRATEC 4D
We build industry-specific software for the UAE market. Explore the platforms we engineer for each sector — every build is fixed price, DTCM/VAT aware where it matters, and shipped with 100% source-code ownership.
Hotel PMS, channel managers, direct booking engines and branded concierge apps — DTCM ready.
View Solution Transport & 3PLTMS, warehouse management, live fleet tracking and last-mile delivery apps with proof of delivery.
View Solution Retail ChainsCloud POS, multi-store inventory, omnichannel and loyalty for UAE retail chains — VAT compliant.
View Solution F&B GroupsRestaurant POS, kitchen display, online ordering and Talabat / Deliveroo aggregator integrations.
View Solution Schools & EdTechSchool ERP, student information systems, LMS platforms and parent apps built for KHDA reporting.
View Solution Factories & PlantsProduction planning, MES, quality control, maintenance and field-service dispatch software.
View Solution Rental & MobilityRental booking engines, fleet and contract management, Salik/fines reconciliation and driver apps.
View Solution Ride BookingPassenger app, driver app and dispatch console with live tracking, fare engine and corporate accounts. Salamah Drivers is live in both stores.
View Solution HR & PayrollHRMS, WPS payroll, attendance, leave and onboarding aligned with MOHRE and UAE labour law.
View Solution Clinics & HospitalsEMR/EHR, clinic management, telemedicine and patient apps built for DHA and MOH compliance.
View Solution Finance & BankingDigital wallets, payments, lending and KYC platforms engineered for UAE Central Bank rules.
View Solution Property & BrokerageProperty CRM, listing portals, brokerage and facility management systems with DLD/Bayut feeds.
View Solution ContractingProject cost control, BOQ, subcontractor payments, variations and site progress tracking.
View Solution Software ProductsMulti-tenant SaaS platforms, subscription billing and admin dashboards built to scale.
View Solution Gyms & FitnessGym & club management, class and PT booking, trainer apps and member experience apps.
View Solution Salons & SpasOnline booking, salon POS, staff scheduling, commissions and loyalty for UAE salons & spas.
View Solution Dealers & GaragesDealer management systems, workshop & garage software, parts inventory and service booking.
View Solution Law FirmsCase & matter management, document automation, client portals and billing for UAE law firms.
View Solution Shipping & PortsVessel operations, freight forwarding, customs documentation and port logistics systems.
View Solution Media & StudiosStreaming & OTT platforms, media asset management, ticketing and event systems.
View Solution Public SectorCitizen e-services, document workflows, case management and UAE PASS-ready portals.
View Solution Airlines & MROFlight operations, crew rostering, MRO maintenance and ground handling — GCAA aware.
View Solution Energy & UtilitiesMeter-to-cash billing, asset & network management, field service and solar monitoring.
View Solution Pharma & Life SciencesTrack & trace serialisation, cold-chain monitoring, batch & expiry and pharma warehousing.
View Solution Farms & AgriTechFarm management, irrigation & sensor control, crop planning and food traceability.
View Solution Events & ExhibitionsEvent planning, ticketing & registration, attendee CRM and check-in apps.
View Solution FM & Real EstateWork orders, preventive maintenance, SLAs and asset tracking for FM & property teams.
View Solution Security FirmsGuard patrol, incident reporting, access control and CCTV integration — SIRA aware.
View Solution NGOs & CharitiesDonor CRM, fundraising & campaigns, volunteer management and grant tracking.
View Solution Jewellery & LuxuryOmnichannel POS, karat/gold inventory, gem certs, clienteling CRM and warranties.
View Solution F&B ManufacturersRecipe & batching, production planning, lot traceability and HACCP compliance.
View Solution Gyms, Spas & ClubsClub management, class & PT booking, memberships, retail POS and retention CRM.
View Solution Forwarders & NVOCCMulti-modal quoting, shipment lifecycle, Bayan customs docs and track & trace.
View Solution Islamic AppsQuran & prayer apps, hijri calendars, zakat calculators and Shariah-aware fintech.
View Solution Energy & UpstreamField operations, asset integrity, HSE & permit-to-work and SCADA dashboards.
View Solution Coworking & FlexDesk & meeting room bookings, memberships, access control, billing and member apps.
View Solution Communities & StrataOwner portals, service charge billing, maintenance requests and RERA-aware workflows.
View Solution Yachts & MarinasCharter booking engines, crew & trip management, maintenance and marina billing.
View Solution Waste & RecyclingRoute optimisation, bin & weighbridge tracking, e-ticketing and compliance reporting.
View Solution Pharmacies & RetailPharmacy POS, stock & expiry, e-prescriptions, insurance billing and FEFO workflows.
View Solution Vets & Animal HospitalsPatient records, appointments, lab results, prescriptions and pet insurance billing.
View Solution Pilgrimage & GroupsPackage builder, pilgrim booking, visas & certificates, group travel and payments.
View Solution Interiors & Fit-OutDesign proposals, BOQs, material sourcing, project tracking and client approvals.
View SolutionControl Shift is a custom software development company in Dubai building systems for insurers, brokers and TPAs. Explore our work as a mobile app development company in Dubai, or connect your book to ERP software development for finance, commissions and operations.
Your quote depends on the modules, user roles, integrations, data migration and rollout requirements. Share your workflow and priorities so we can recommend a focused first phase and provide an itemised proposal.
Our policy administration software covers product builders, rate tables and instant quoting for motor, health and property, straight-through underwriting with rules and approvals, automated policy issuance, endorsements and cancellations with a full audit, renewals and portfolio reporting per product and channel.
Yes. Our claims software handles digital FNOL and intake with document upload and validation, adjuster assignment and assessments, approval chains with authority matrices, fraud rules and anomaly flags, fast compliant settlements via UAE payment rails, and loss ratio, cycle time and leakage reporting.
Absolutely. We build portals where brokers quote, bind and manage client policies, agent onboarding with hierarchies and targets, an automated commission engine with statements and payout schedules, mobile-friendly e-applications, and secure document exchange with your broker network.
It is. We structure records and workflows for CBUAE supervision, build fully bilingual Arabic and English (RTL) interfaces, design flows around UAE motor and health regulations, integrate local payment rails for premiums, refunds and settlements, and connect reinsurers, TPAs and regulatory portals via API.
A policy administration system launches in roughly 10–12 weeks; a full policies and claims platform takes 4–6 months depending on integrations. You receive 100% source-code ownership and the Git repository on completion — no lock-in, ever.
WhatsApp Us
+971 54 483 2290Direct Email
[email protected]Sourced context, grounded in verifiable references.
Software engineering applies engineering discipline to the design, development, testing and maintenance of software systems.[1]
Software maintenance and evolution typically account for a significant share of a product's total lifetime cost, which is why ongoing support matters as much as initial development.[1]
A practical AI scope, not a black box
Control Shift scopes AI software for insurance brokers and claims teams. Policy wording, endorsements, claim forms and photographs arrive separately. Staff need to know which document version supports a proposed interpretation. The useful output is a reviewable result that fits the work already happening in your business.
Discuss this AI workflowScope broker CRM assistance, policy extraction and claims-processing review. Underwriting workspaces and motor-damage image review should expose evidence and uncertainty.
Connect approved policy records, claim intake and document storage. Restrict access by case and keep source files linked to extracted fields.
Illustrative project scope; not a claim of an existing customer deployment.
A language model prepares drafts from permitted context. Where document knowledge is needed, retrieval brings in approved sources with references. Restricted API tools handle only explicitly allowed actions. Validation, permissions and approval rules operate outside the model. If data is missing or a tool fails, preserve the draft and route it to a person.
Images do not establish liability or a final repair cost. AI must not deny coverage or invent policy terms.
Agree data minimisation, access, retention and audit logging during discovery. Hosting and provider terms are confirmed for the project before sensitive data is processed.
Map one workflow with the people who operate it. Review sample inputs, prototype the draft and approval steps, connect the required interfaces, and agree acceptance examples. Launch to a limited user group with a manual fallback. Monitor corrections, unresolved requests and operating costs before expanding.
The proposal depends on interface access, data cleanup, language coverage and approval complexity. Share your current systems and an anonymised example of the task to define an affordable first phase.
It can retrieve approved wording and explain the review process. A qualified reviewer confirms coverage against the full policy and case circumstances.
Connect approved policy records, claim intake and document storage. Restrict access by case and keep source files linked to extracted fields.
Authorised staff determine coverage, underwriting terms and settlement actions. Images do not establish liability or a final repair cost. AI must not deny coverage or invent policy terms.
Both languages can be included in the project scope. Evaluate representative messages and documents with bilingual reviewers, agree terminology and provide clarification or handover when meaning is uncertain.
Data quality, available interfaces, permission rules, document or message variety and approval complexity determine the work. Start with one workflow, agree acceptance examples and expand after a reviewed pilot. A tailored proposal covers implementation and ongoing operating requirements.
Agree permitted data sources, role-based access, retention and provider terms before development. Use restricted service accounts and audit records. Hosting and residency options require project-specific confirmation; no certification or blanket compliance promise is implied.