Privacy Policy
Privacy Policy
At ControlShift, we respect your privacy and are committed to protecting the personal data of our users and their customers.
Information We Collect
We may collect the following information when you use our platform:
- Business contact details (name, email, company name)
- WhatsApp phone numbers connected to the platform
- Message templates and conversation metadata
- Technical data such as IP address, browser type, and usage logs
⚠️ Important: We do NOT read, sell, or misuse message content.
How We Use Your Information
Your data is used strictly to:
- Provide WhatsApp messaging services
- Enable automation, notifications, and customer communication
- Improve platform performance and reliability
- Comply with Meta (WhatsApp) policies and legal requirements
Data Sharing
We only share data with:
- Meta Platforms Inc. (WhatsApp Business API) for message delivery
- Authorized infrastructure providers (hosting, security)
We never sell or rent user data.
Data Security
We use industry-standard security measures including:
- Encrypted data storage
- Secure servers
- Access control and monitoring
User Rights
You may:
- Request access to your data
- Request correction or deletion
- Disconnect WhatsApp numbers at any time
For privacy-related requests, contact:
privacy@controlshift.ae